Transfer Service

If you wish to transfer your membership, a Transfer Form and a Service Request/Transferee Information Form for the new member should be submitted via email to [email protected] along with the following items:

  • Transfer form must be signed and notarized by current member
  • Valid picture ID
  • Copy of property warranty deed or deed of trust (must be signed, notarized, and recorded)
  • 911 address for property

321 S. Shary Blvd, Alton, TX

  • 8:30 AM - 4:30 PM, Monday - Friday (Office)
  • 8:00 AM - 5:00 PM, Monday - Friday (Drive Thru)
    * New Water Service Applications are taken:
  • 8:30 AM - 4:00 PM, Monday - Friday

Our New Accounts team will process the request and reach out to the parties within 2 business days. If you have any questions or need additional instructions on transferring a membership, you can reach our New Accounts team at (956) 271-1803 or (956) 271-1812.

Contact Information

Location & Hours

  • 321 S. Shary Blvd, Alton, TX
  • 8:30 AM - 4:30 PM, Monday - Friday (Office)

  • 8:00 AM - 5:00 PM, Monday - Friday (Drive Thru)

  • * New Water Service Applications are taken:
    8:30 AM - 4:00 PM, Monday - Friday