Unplanned Water Service Outage – Service Area Update
Dear Customers,
We want to inform you of an unplanned water service interruption currently affecting the area around Umar Avenue and South Taylor Road, including parts of Auburn Avenue, Bentsen Road, and Xenops Avenue.
Approximately 70 customers are impacted. The estimated time for service restoration is 4 to 5 hours.
This outage is the result of a water line being damaged during ongoing construction work being performed by a third-party contractor not affiliated with Sharyland Water Supply Corporation. The line has been struck multiple times during their activity in the area. While this is not a planned outage from our team, we are actively working on-site in close coordination with the contractor to locate the break and restore service as quickly and safely as possible.
We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to resolve the issue.
—
Sharyland Water Supply Corporation Management Team