New Commercial Service

New customers or those without an existing account:

You can also apply for service by printing and submitting a Service Request/Transferee Information Form and items required for a new account to our customer service representatives in the Administration Building lobby.

Our New Accounts team will process your request and reach out to you for any additional information that may be required within 2 business days. If you have any questions or need additional instructions on applying, you can reach our New Accounts team at (956) 271-1803 or (956) 271-1812.

Contact Information

Location & Hours

  • 321 S. Shary Blvd, Alton, TX
  • 8:30 AM - 4:30 PM, Monday - Friday (Office)

  • 8:00 AM - 5:00 PM, Monday - Friday (Drive Thru)

  • * New Water Service Applications are taken:
    8:30 AM - 4:00 PM, Monday - Friday