Get in touch with Sharyland Water Supply Corporation
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PO Box 1868 Mission, TX 78573-0031
Shary North 5 Mile (S/W)
321 S. Shary Blvd. Alton, TX 78573
© 2026 Sharyland Water Supply Corporation. All Rights Reserved.
Privacy Policy
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Statement | Do not sell or share my personal
information
Sharyland Water Supply Corporation is excited to announce our new standardized monthly bill.
This new bill format will be sent to you every month going forward. Please note that we will no longer be mailing the smaller postcard bill.
On this new bill, you will find important information such as your due date and the water shutoff/disconnection date, if applicable.
Also included on the bill is your WIPP PIN number. Please keep this number, as it is required to make online payments. For security and privacy reasons, we are unable to provide WIPP PIN numbers over the phone.
If you are the account holder and need a copy of your bill or your WIPP PIN, you are welcome to visit our office, and we will be happy to assist you. You may also contact us through our website for instructions on how to retrieve your PIN if you are unable to visit in person.
please see bill below for detailed breakdown:
Notice to Members Regarding Service Shut Off and Disconnection
Members are advised that Sharyland Water Supply will begin shut off and disconnection of water service for past-due accounts, in accordance with our Tariff, starting Monday, February 2 through Thursday, February 5.
Once service has been shut off, a $35 reconnection fee, in addition to the outstanding balance, is required to restore water service. An after-hours fee may apply for payments made and reconnections requested outside of normal business hours.
Due to the expected high volume during this period, increased traffic is anticipated in our lobby, drive-through, and phone lines. To help minimize delays, please note the following:
If your service has been disconnected, please bring your bill when visiting our office.
If you pay online or by phone, you must call our office and provide your payment confirmation number so reconnection can be scheduled.
Reconnection Schedule
Shut offs occur from 8:00 a.m. to 4:30 p.m.
Reconnection begins after 4:30 p.m.
Payments made in the lobby or online, with confirmation provided, will be reconnected after 4:30 p.m.
Walk-in requests for name or account changes will not be accepted during this period. Appointments for these services will be available beginning after Thursday, February 5.
We appreciate your cooperation and encourage members to address outstanding balances promptly to avoid service interruption.
